Help & support
Need a hand? Email us at support@waike.app and tell us your iPhone model and iOS version. Most questions are answered below.
Why are my apps still locked?
They stay asleep until you finish any morning mission, even after your streak window has passed. Emergency unlock is always there if you need it.
How do I unlock in an emergency?
Tap Emergency unlock, hold the button for 10 seconds and pick a reason. Then choose 5, 10 or 30 minutes (your streak stays safe) or the rest of the day (uses a shield). It's always free.
How do shields work?
You hold up to 3. One is used automatically when you miss a morning, so your streak keeps going. You earn a new one every 7 mornings in a row.
How do I change my wake-up time or the locked apps?
Open the Block tab. Changes apply to the next night that hasn't started yet: tonight if you change them before the lock, otherwise the night after.
How do I cancel my subscription?
Go to iPhone Settings › your name › Subscriptions › Waike, or open your subscriptions. Deleting the app doesn't cancel it.
I bought Waike Pro but the app doesn't know
In the app, go to Settings › Subscription › Restore purchases, signed in with the same Apple Account.
How do I delete my data?
Your data lives on your iPhone. Erase it in Settings › Privacy & data › Erase all data on this iPhone, or delete the app. If you signed in to back up your streak, use Settings › Account › Delete account to erase the backup. More in our Privacy Policy.
Does Waike see my apps or photos?
No. Apple keeps your app choices private, and photos never leave your iPhone.